Introduction
The customer utilizes Oracle EBS for Human Resources, Payroll, Financials, Procure-to-Pay cycles, and Project Management. However, the recruitment process and service management integration did not meet the customer’s expectations, and approval management was not configured.
Our Solution
- Analyzed pain areas and implemented targeted solutions, reconfiguring HRMS and Payroll to optimize performance.
- Developed and modified OAF pages to include several new custom fields, enhancing functionality and user experience.
- Modified Fast Formulas to accommodate custom calculations and enabled restrictions on pages to minimize manual errors.
- Developed mobile applications for service management and implemented new integrations with Oracle EBS, streamlining operations.
- Created new templates, plans, objectives, and KRAs (Key Result Areas) to align with business goals.
- Incorporated custom logic for Approval Management Engine (AME), enhancing approval workflows.
- Developed interfaces to support multiple workflows, ensuring seamless integration and process efficiency.
Results
- Successfully reduced pain areas and significantly improved the performance of the EBS Application, resulting in smoother operations and increased efficiency.
- Enabled customers to raise service requests seamlessly, with payment integration configured to meet client expectations effectively.
- Empowered employees to submit self-appraisals promptly, enhancing the appraisal process’s timeliness and accuracy.
- Provided supervisors with the capability to review, approve, or reject appraisals on time, fostering a streamlined and effective appraisal workflow.