Case Studies

Optimizing Operations: Oracle EBS Implementation for the Client

Introduction

The customer utilizes Oracle EBS for Human Resources, Payroll, Financials, Procure-to-Pay cycles, and Project Management. However, the recruitment process and service management integration did not meet the customer’s expectations, and approval management was not configured.

Our Solution

• Analyzed pain areas and implemented targeted solutions, reconfiguring HRMS and Payroll to optimize performance.
• Developed and modified OAF pages to include several new custom fields, enhancing functionality and user experience.
• Modified Fast Formulas to accommodate custom calculations and enabled restrictions on pages to minimize manual errors.
• Developed mobile applications for service management and implemented new integrations with Oracle EBS, streamlining operations.
• Created new templates, plans, objectives, and KRAs (Key Result Areas) to align with business goals.
• Incorporated custom logic for Approval Management Engine (AME), enhancing approval workflows.
• Developed interfaces to support multiple workflows, ensuring seamless integration and process efficiency.

Results

• Successfully reduced pain areas and significantly improved the performance of the EBS Application, resulting in smoother operations and increased efficiency.
• Enabled customers to raise service requests seamlessly, with payment integration configured to meet client expectations effectively.
• Empowered employees to submit self-appraisals promptly, enhancing the appraisal process’s timeliness and accuracy.
• Provided supervisors with the capability to review, approve, or reject appraisals on time, fostering a streamlined and effective appraisal workflow.

Maximizing Efficiency for Client through Oracle Fusion ERP Implementation

Introduction

The Client is an advanced tertiary hospital catering to women and children in the USA, offering cutting-edge healthcare services. Avalon brings a wealth of experience in implementing Oracle Fusion and delivering post go-live technical support for the Client’s IT team, ensuring seamless operations and optimal system performance.

Our Solution

• Analyzed current workflows and suggested new processes to reduce manual entries, thereby increasing efficiency and accuracy.
• Provided comprehensive support and enhancements for Oracle Fusion Cloud HCM (Human Capital Management), SCM (Supply Chain Management), and FIN (Financials), ensuring smooth operations and continuous improvement.
• Developed OTBI (Oracle Transactional Business Intelligence) reports to facilitate better decision-making and data analysis.
• Created custom BI (Business Intelligence) reports tailored to the specific needs of the organization, providing valuable insights and actionable data.
• Developed integrations to ensure seamless data flow and connectivity between various systems and applications, enhancing overall system functionality.

Results

• Enhanced user experience for the Customer’s clients, resulting in higher satisfaction and engagement.

Government Councils Embrace Oracle Cloud for Comprehensive Digital Transformation.

Introduction

Client needs to move to a digital platform using Oracle Cloud for their business transactions and day to day operations as mandated by the Government. Councils utilize a variety of applications, tools as well manual effort to perform their day-to-day operations and transactions.

Avalon has partnered with the councils to take responsibility of the end-to-end implementation and post-production support of Oracle Cloud Solution to integrate their current business process, operations and transactions into one system.

Our Solution

• Conducted in-depth sessions with the client to grasp their business requirements through collaborative brainstorming.
• Organized design workshops and delivered use case scenario demos to ensure a comprehensive understanding of the project scope.
• Analyzed pain areas meticulously and proposed optimal solutions to address them effectively.
• Leveraged our functional and technical expertise to recommend best practices and suitable strategies tailored to the client’s needs.
• Configured Oracle SCM, HCM, Projects, Finance, and EPM modules for the clients, providing them with a unified and efficient system.
• Mapped client requirements to optimal solutions, leveraging the capabilities of Oracle Cloud and integrating seamlessly with third-party tools.
• Handled corner cases and complex business requirements adeptly, ensuring a robust and tailored implementation.